Ekin / Legal

Privacy Policy

1. Scope

This Privacy Policy describes how Ekin Inc. (“Ekin,” “we,” “us,” or “our”) collects, uses, and discloses personal information when you visit this website, contact us, request a demonstration or quote, ask for support, submit a partnership inquiry, subscribe to updates, or otherwise interact with us through this website. Separate notices or agreements may apply to customer deployments, products, employment applications, and other services. In a customer deployment, the customer may control the information collected through its Ekin products; this Policy does not replace that customer’s privacy notice or contract.

2. Information we collect

Information you provide. Depending on your interaction, we may collect your name, business email address, telephone number, company, job title, country, inquiry category, message, communication preferences, and correspondence with us. Please do not include sensitive personal information in an inquiry unless it is necessary and requested.

Information collected through the website. Our website and service providers may collect IP address, device and browser information, referring page, pages viewed, approximate location derived from IP address, and interaction and diagnostic information through server logs, cookies, and similar technologies.

Information from other sources. We may receive business contact information from organizations you represent, event organizers, partners, or publicly available professional sources, where appropriate for our business relationship.

3. How we use information

We use information to respond to requests; arrange demonstrations and provide product information; manage business relationships and support requests; operate, protect, and improve the website; measure site performance; send updates or marketing communications where permitted and in accordance with your preferences; and comply with applicable law and protect legal rights. You may unsubscribe from marketing emails using the link in those messages.

4. Disclosures

We may disclose information to providers that support website hosting, analytics, communications, customer relationship management, security, and other business operations; to affiliated companies or business partners where needed to respond to your request; and to authorities or other parties when required by law or reasonably necessary to protect rights and safety. We may also disclose information in connection with a corporate transaction, subject to applicable law. Our providers are expected to use information for the services they perform for us and under appropriate contractual protections.

5. Cookies and choices

You can manage cookies through any preference controls offered on the website and your browser settings. Some technologies are needed for the website to function. Blocking some cookies may affect site features.

6. Retention and security

We retain personal information for as long as reasonably necessary for the purposes described above, including to manage our business relationship, meet legal obligations, resolve disputes, and protect the website. Retention depends on the type of information and the relevant purpose. We use reasonable administrative, technical, and organizational safeguards appropriate to the information. No method of transmission or storage can be guaranteed completely secure.

7. Your privacy choices and rights

Depending on where you live and applicable law, you may be entitled to request access to, correction of, or deletion of personal information; obtain information about its use or disclosure; opt out of certain processing; or appeal a decision about a privacy request. We will review and respond to requests in accordance with applicable law, subject to identity verification and legal exceptions. To submit a request, contact legal@ekin.com. We may ask for information reasonably necessary to verify and process it. If another organization controls information generated by an Ekin product deployment, please direct requests about that deployment to that organization.

8. Children, external sites, and changes

This website is intended for business audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through this website. Links to third-party sites are governed by those sites’ own policies. We may revise this Policy and will post the updated version with its effective date. If a change requires additional notice or choice under applicable law, we will provide it.

9. Contact

For questions or privacy requests: Ekin Inc., legal@ekin.com. Mailing address: 1255 W Baseline Rd., Suite C259, Mesa, AZ 85202, USA.

Terms of Use

Effective date: September 29, 2026

These Terms of Use govern access to and use of this public website operated by Ekin Inc. (“Ekin,” “we,” “us,” or “our”). By using the website, you agree to these Terms. If you do not agree, please do not use it. Product sales, software, support, and customer deployments are governed by their separate agreements where applicable.

Permitted use

You may use the website for lawful informational and business purposes. You may not interfere with its operation or security; attempt unauthorized access; introduce malicious code; scrape or collect information through automated means in a manner that disrupts the site or violates applicable law; impersonate another person; or use the site to infringe another party’s rights.

Content and intellectual property

The website’s text, designs, graphics, images, software, trademarks, logos, and other materials are owned by Ekin or its licensors and protected by applicable intellectual property laws. Ekin grants you a limited, nonexclusive, revocable permission to view the site for its intended purposes. No other rights are granted without written permission. Third-party marks remain the property of their respective owners.

Information and third-party links

We aim to keep website information current, but product descriptions, specifications, availability, and other content may change. Website content is provided for general information and does not constitute a binding offer or a product warranty. The site may link to independent third-party resources; their content and practices are governed by their operators.

Disclaimer and liability

To the extent permitted by applicable law, the website is provided “as is” and “as available,” without warranties of any kind, express or implied. Ekin does not guarantee uninterrupted or error-free access or the completeness of website content. To the extent permitted by applicable law, Ekin will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

Changes and contact

We may update these Terms by posting a revised version and effective date. Continued use after an update constitutes acceptance to the extent permitted by applicable law. Questions may be sent to legal@ekin.com.

Quality Policy

Ekin Inc. aims to deliver reliable products and services that meet applicable requirements and customer needs. We support this goal through defined processes, appropriate review and testing, employee training, customer feedback, and continual improvement. Quality responsibilities are shared across teams involved in design, delivery, and support.

Environmental Policy

Ekin Inc. considers environmental impacts in its operations and product-related decisions. We aim to comply with applicable environmental requirements, use energy and materials responsibly, reduce avoidable waste, and support reuse or recycling where practical. We review opportunities to improve environmental performance as our operations and technology evolve.

Information Security Policy

Ekin Inc. works to protect information entrusted to it through risk-based administrative, technical, and organizational measures. Our approach includes access controls, employee awareness, appropriate safeguards for systems and data, incident response, and periodic review of security risks and controls. We expect relevant service providers to maintain safeguards appropriate to the information they handle. Security measures are reviewed and improved as technology and risks change.

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